Effective Date: August 8, 2024
Welcome to SlapbirdAPM! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you use our application performance monitoring web application.
SlapbirdAPM is owned and operated by Mollusc Labs, a registered business in Canada.
1. Information We Collect
- Personal Information: When you sign up for SlapbirdAPM, we may collect personal information such as your name, email address, and contact details. This information is used to manage your account and provide support.
- Application Data: SlapbirdAPM collects data related to the performance of your applications, including but not limited to response times, error rates, and transaction volumes. This data helps us monitor and improve application performance.
- Usage Data: We collect information about your interactions with our application, such as login times, features used, and pages viewed. This helps us understand user behavior and improve our services.
- Technical Data: We may collect information about your device and browser, including IP address, browser type, operating system, and other technical details.
2. How We Use Your Information
- To Provide and Improve Services: We use your information to deliver our services, monitor application performance, and enhance user experience.
- To Communicate with You: We may use your contact details to send important updates, notifications, and support information related to SlapbirdAPM.
- To Analyze Usage: We analyze usage data to understand how our application is used, identify trends, and make improvements.
- To Ensure Security: We use your technical data to detect and prevent security threats, ensure the integrity of our services, and troubleshoot technical issues.
3. How We Share Your Information
- With Service Providers: We may share your information with third-party service providers who assist us in operating SlapbirdAPM and providing our services, such as cloud hosting and payment processing. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
- For Legal Reasons: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.
- In Case of Business Transfers: If we undergo a merger, acquisition, or other business restructuring, your information may be transferred as part of that process. We will notify you of any such changes.
4. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Choices
- Access and Update: You have the right to access and update your personal information through your account settings.
- Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.
- Data Deletion: If you wish to delete your account and personal information, please contact us at support@slapbirdapm.com. Note that some information may be retained for legal or operational reasons.
6. Children's Privacy
SlapbirdAPM is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our website and notify you of significant changes. Your continued use of SlapbirdAPM after any modifications indicates your acceptance of the updated Privacy Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
SlapbirdAPM Support Team
Email: support@slapbirdapm.com
Thank you for using SlapbirdAPM. We are committed to protecting your privacy and ensuring a secure experience.